Resetting Credentials

It is essential to regularly check your current ConnectEBT card balance on your food stamp benefits card before making purchases. This can help you plan your tasks throughout the month until the next time your state accepts EBT card payments again.


There are several ways to check your card balance, A quick and easy way is right after purchase. Look at your sales receipt, and it should show your current EBT card balance. Another option is to call the EBT card balance phone number.

With electronic benefits transfers, you can directly pay retailers using your government assistance benefits, such as food stamps. It functions similarly to a debit card. Through electronic benefits transfers, states grant benefits and monitor their use.

Retrieving Username And Password

Here is how to retrieve your username or password if you don’t remember them. 

  • ConnectEBT allows you to select your state’s program.
  • After selecting your operational condition, you will be redirected.
  • EBT cards from all other states follow the same procedure.

Forgot User ID

If you forgot your username, click on “Forgot User ID.” Following the link, you will be redirected to a page where you will need to enter the following information:

  • Zip Code
  • Date of birth
  • EBT Card Number
  • Next, click “Submit.”

You can retrieve your User ID by the above-given instructions.


Forgot Password

If you forgot your password, check the “Forgot Password?” 

During your password reset, you will be asked to provide the following information:

  • Zip Code
  • Date of birth
  • EBT Card Number
  • Enter New Password
  • Confirm New Password

Entering the correct information allows you to reset your ConnectEBT account password and regain access to your ConnectEBT account.

It is possible to use a ConnectEBT account for several purposes.

Activating your EBT card must be done once you receive it. Once activated, you can:

  • View the balance on your EBT card
  • Review your EBT transaction history
  • Get helpful hints in managing your account.